For example, Bet365 was taken to court for refusing to pay over 1 million in winnings to a horse bettor in Northern Ireland in 2024. The company refused a payout of 54,000 to a customer in England in 2024, a case which was still ongoing in 2024.

In general, there are not many countries that ban Bet365. In Europe, Bet365 is restricted to Turkey, France, Belgium, Netherlands, Portugal, Poland, and Romania. In Asia and Oceania, only the Philippines has banned this bookmaker. The most notable country that has banned Bet365 is the USA.